Balboa Park Learning Institute
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Our Featured Programs
|2016 Smith Leadership Symposium|
The Smith Leadership Symposium focused on the role art, culture, and science organizations play in their communities along with understanding what it means to have “meaningful engagement”. Attendees learned that to truly engage a community means to include them in the partnership and process wholeheartedly, to be thoughtful and deliberate with messaging, along with focusing on the needs of the people they are serving. Meaningful and impactful engagement happens beyond the walls of institutions and in the epicenter of a community. This Smith Leadership Symposium will discuss ways to engage your local organizations and communities, find collaborative partnerships, and build stronger, more meaningful relationships.
|Guest Experience Training|
You are the most important point of contact your guests will have with your organization, no matter what your job title is. This course will introduce learners to the Four Core Values of Guest Experience for cultural, arts, and nonprofit organizations.
|By discovering and understanding the four primary personality types, you can learn to prevent and resolve workplace conflict, and have less stressful and more productive work relationships. This course will give you insights to the four primary personality types and provide suggestions on how to interact with these personalities in different work scenarios.|
|Workplace Harassment Prevention Training|
This course meets state and federal training requirements, including California AB1825/AB2053 sexual harassment and abusive conduct training laws, as well as harassment statutes in Connecticut and Maine. It is designed to provide you with an overview of harassment laws and key policies and procedures that you must follow.
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